Citizen Services

For us, citizen service means that your needs take centre stage. Discover our comprehensive services aimed at making your everyday life easier. From forms and applications to convenient online appointments, important emergency numbers and crisis hotlines - we are there for you. You can also use our participation portal to take an active part in shaping our city. We look forward to providing you with help and advice. Take an active part in shaping Eberswalde!

Services

Here, you will find a wide range of services designed to make your life in our city easier. From citizen-oriented services such as access to citizen offices and appointments with authorities, to specialised services in the areas of health, education and the environment - we are here for you.

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Online Appointments

Schedule your appointments quickly and easily for a variety of services, from ID cards to vehicle registration. Book your appointment online now.

Book an Appointment
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Emergency Calls and Crisis Hotlines

On this page, you'll find important information about emergency numbers and crisis hotlines that can provide immediate support in critical situations. We ensure you have the right contacts to receive help quickly during a crisis.

Forms and Applications

You can download all forms and applications here.

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Participation Portal

You have the opportunity to actively shape our community. Discover exciting projects, share your feedback, and contribute your ideas. Together, we can make our city even more liveable. Join us and help shape the future!

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Maerker Eberswalde

Many eyes see more - whether it's a damaged traffic sign, faulty street lighting, or dangerous potholes. Attentive citizens can now report these and other hazards to the Eberswalde city administration 24/7 via the internet.